Shipping policy
Thank you for choosing OXE Furniture. We are committed to delivering your furniture safely and efficiently across Nigeria.
Delivery Locations
We currently deliver to customers nationwide across Nigeria.
Processing Time
Orders are processed within 1–3 business days after payment has been confirmed.
For custom-made furniture, production times vary depending on the design and will be communicated before work begins.
Delivery Time
Estimated delivery times are:
- Lagos: 1–3 business days
- Abuja: 2–3 business days
- Other states: 3–7 business days (depending on location)
Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather, road conditions, or delays from our logistics partners.
Shipping Fees
Shipping costs are calculated based on your delivery location and the size of your order. The applicable shipping fee will be communicated before your order is dispatched.
Delivery Inspection
Please inspect your order upon delivery. If you notice any damage or receive the wrong item, contact us within 48 hours with clear photos or videos so we can assist you.
Delays
While we strive to meet our estimated delivery times, occasional delays may occur. If your order is delayed, we will keep you informed of its status.
Contact Us
If you have any questions about shipping or your order, please contact us via WhatsApp or email. Our team will be happy to assist you.